Here we inform you about the shipping methods and shipping cost of the Whisky4you webshop. We will always do our best to deliver our high quality products in a safe and cost effective way to you. Please note that for the transport and sale of alcoholic beverages, we have to meet also legal regulations.
If you have any questions or suggestions to the below delivery options, please let us know!
DHL parcel (transport insurance up to 500 Euro):
Basic 3,50 Euro + 0,80 Euro per kg
Prices will be automatically calculated in the shop and paid together with the purchase price. Parcels will be sent to you after payment.
Are you located near to the German border? We are shipping to the next DHL packing station on your name for the low inland delivery price.
To most countries you are allowed to import a certain amount of alcohol for private purpose legally without additional taxes or fees
(to many EU countries up to 10 l – however, please check the actual limits to your country before. We will be happy to assist you.)
If you come for a visit across the border, why not picking up a good bottle from the next parcel shop?
There are DHL parcel shops also in many smaller towns or villages. Look up for the next one in the parcel shop finder.
Goods, which have been already officially imported to Czech Republic
We were able to find some of our products at wholesalers in the Czech Republic importing them. These can be shipped within the Czech Republic.
Delivery price for these products:
Czech Postal Service: 3,89 Euro + 0,58 Euro per 2 kg (= ca. 100 Kč + 15 Kč per 2 kg)
GLS: 3,89 Euro + 0,78 Euro per 2 kg (= ca. 100 Kč + 20 Kč per 2 kg)
Weight classes (estimated values, may vary with size and weight of the bottles you choose)
1 bottle ca. 2 kg 2 bottles ca. 4 kg 3 bottles ca. 5 kg
4 bottles ca. 6 kg 5 bottles ca. 8 kg 6 bottles ca. 10 kg
The prices for these products are automatically calculated in the shop. You pay the delivery costs together with the purchase price and the goods will be sent to you automatically.
These products are approved for sale to private individuals and companies and also possible for resale in the Czech Republic.
Goods, which have not been yet officially imported to Czech Republic
Unfortunately, this is not possible with all products. Some special bottles we cannot buy in Czech Republic. Therefore, we cannot automatically release the general shipping for these products to the Czech Republic. You will recognize this if no delivery costs are displayed for your delivery. Products that are not imported in the Czech Republic, are not allowed to be sent as a commercial shipment to the Czech Republic.
According to existing laws these can only be imported by you personnally and for personal use to the Czech Republic. It is allowed to import a maximum of 10 liters of whisky per person and for personal use from Germany to Czech Republic.
You can order these bottles in the shop and after payment they will be packed and prepared for you. Then you can then pick them up in person or organize a private pick-up service.
The purchase in our shop is in this case completed by your order, your payment and our provision of the goods at our shop for you. For shipping, we can give you a non-binding shipping recommendation. The transport must be organized privately and on your own responsibility.
Shipments with DHL or other services are in most EU countries possible with an insurance included to a certain amount, depending on the transport service, about 500,- Euro per package. We recommend to choose a transport service including this insurance.
We agree to cancel the purchase and refund the purchase price if your package is by any reason returned to us, if it was a private purchase and you have complied with the legal limits.
There are different services for pick-up parcels from Germany. We list here some prices for pick-up parcels from Germany to Czech Republic (at the time of our request). This is just for your information. The actual prices can be found on the website of the different services.
For example you can try here:
Zazlat – https://www.zaslat.cz/
Prices for pick-up parcels from Germany to Czech Republic at the time of our request:
Estimated prices including insurance:
up to 3 kg (about 1 bottle) 395, – Kc
up to 10 kg (about 2 to 6 bottles) 445, – Kc
up to 20 kg (about 7 to 12 bottles) 645, – Kc
DHL – German post – https://shop.deutschepost.de/dhl-online-frankierung
This is the website of German Post. The prices are better, but you must complete the form in German language. Let us know if you need support.
Current prices for pick-up parcels from Germany to Czech Republic can be found on the website of DHL.
Estimated prices, including insurance:
up to 2 kg (1 bottle) 13,99 Euro
up to 5 kg (2 bottles) 15,99 Euro
up to 10 kg (up to 6 bottles) 20,99 Euro
up to 20 kg (up to 12 bottles) 31,99 Euro
Orders from individuals of other countries are possible, but cannot be handled automatically in the shop.
To clarify the delivery options, we ask you to send us an email to: email@example.com.
We will be happy to check for you, if we can sell to your country and what would be the delivery cost for you.
We would love to offer a direct shipment of our products to all our international customers. Unfortunately, the laws about the sale of alcohol – even within the European Union – are so complicated, go along with such high fees and severe penalties that it is practically impossible for smaller companies to do this.
We tried to do set up legally correct procedures and were prepared to pay correctly our taxes for official imports to other countries.
But a small business, like us, simply can not afford the requirements and the fees that are required for this.
The import into individual countries therefore is reserved for some big wholesalers who have the financial strength and sufficient resources for legal assistance.
In our opinion, this will neither protect the customer from bad alcohol nor will it guarantee the settlement of the state tax debts. But it prevents smaller companies from participating in this market.
Maybe we will – together with you, our customers – once reach the necessary market size. Perhaps also the politicians will care about this problem in the future and at least implement the Europe-wide free trade, which is indeed the aim of the EU.
Until then, unfortunately, we can only offer you the mentioned solutions.
After ordering in our shop you will receive an order confirmation by email with our bank accounts.
We kindly ask you to enter your order number when paying, otherwise your payment cannot be assigned to your order. In case of missing order number during the payment there could be delays of delivery, which we all want to avoid and for which we unfortunately cannot take any responsibility.
Please pay in Euro to the specified Euro account and in Czech Crowns to the specified Crown account. Then your transfer is completely free of fees.
Fees for payment in the wrong currency to one of the accounts, we must unfortunately charge to you.
When your complete payment has been received by us, we will deliver the goods directly to you or notify you when they are available for collection – depending on the delivery address and the corresponding information on your order.
By submitting the order and choosing to pay by credit card, you will get an order confirmation by email, where you will be asked to submit your credit card details. Simply click on the “Pay Now” button in the email to get to the automatic payment form.
STRIPE is a financial service provider that forwards your credit card details, which are required for payment, to your credit card company, handles the payment process and debits your card. It is a handling service for several payment methods for webshops that we are using for the credit card payment.
Here you find additional information, if you want to learn more about STRIPE.
When your credit card payment has been received, STRIPE sends right away a notice to our webshop. Then we will deliver the goods directly to you or notify you when they are available for collection – depending on the delivery address and the corresponding information on your order.
Choosing the option „Cash on pickup “, you will receive a separate email with the order confirmation. Then we will contact you by email to organize the pickup of the goods by you. You will then pay the invoice amount at the collection of goods in cash. Of course, delivery cost will be credited to you in this case.
To reduce the risk of payment default, purchase on invoice after delivery is unfortunately only possible with a separate application, in case of a long-term business relationship (at least 10 successfully completed orders) and successful credit check.
If you would like to apply for „payment on invoice after delivery “, after at least 10 successfully completed orders, please send an email to: firstname.lastname@example.org. With your application you agree to a credit check by us. We will inform you about acceptance or denial of your application by email.
If we have agreed to your application, then you will choose at the order process the option “Direct Bank Transfer”. We will then not wait for your payment, but you will receive the invoice with the shipment of the goods by email. You are then obliged to pay within 7 days after invoice date to transfer the full invoice amount to the bank account specified in the invoice. Payment is due without deductions from the date of invoice.
We ask for your understanding that we reserve the right to take back our acceptance for “payment on account after delivery” in case of late payment or too high order volume.
Further delivery conditions find here.
For all orders via our online shop by consumers and entrepreneurs, the following terms and conditions apply.
A consumer is any natural person who enters into a legal transaction for purposes which are predominantly neither commercial nor self-employed. Entrepreneur is a natural or legal person or a legal partnership that, during entering into a legal transaction, is acting during its commercial or independent professional activity.
Regarding entrepreneurs, these terms and conditions also apply to future business relationships, without us having to refer to them again. If the entrepreneur uses conflicting or supplementary terms and conditions, its validity is hereby contradicted; they only become part of the contract if we have expressly consented to this.
The purchase contract is concluded with Trestan Technology UG (haftungsbeschränkt).
The presentation of the products in the online shop is not a legally binding offer, but a non-binding online catalog. You can put our products initially without obligation in the cart and correct your input before submitting your binding order at any time, by providing this in the order process and use explained proofing tools. By clicking on the order button, you place a binding order of the goods contained in the shopping cart. Confirmation of receipt of your order will be made by e-mail immediately after sending the order.
It depends on the payment method you have chosen, when the contract is concluded with us:
Payment in advance and payment after shipment
We accept your order by sending a declaration of acceptance in separate e-mail within two days, in which we give you our bank details.
Credit card – processing via STRIPE
You can submit the order and choose to pay by credit card. We will check your order and confirm it with a separate Email. In this Email you will be asked to submit your credit card details. These will be forwarded to Stripe. Stripe is a financial service provider that offers different payment options in one account. Your data, which is necessary for payment, will be collected, stored, processed and exchanged with your credit card company. After being legitimized as a legitimate cardholder, Stripe will ask your credit card company to initiate the payment transaction. With this process we accept your order.
Cash on pickup / Prepayment and pickkup
You can choose to pay cash on pickup at your order. For this option, please click on „Direct bank transfer“ and write into the notes in the order form that you would like to pickup the goods and pay cash on pickup.
We accept your order by sending a declaration of acceptance in separate e-mail within two days, which is the closing of the contract.
After that we will agree by Email together about a pickup date and the goods will be prepared for you to that date in our shop.
If you wish you can also pay in advance and then come or send somebody fort he pickup. In this case, please choose „Direct bank transfer“ and write into the information field in the order form, that you wish to pickup the goods and pay in advance. In case of „Prepayment and pickup“ we ask you also to write the name and birthday of the person who will pickup the goods. (Please consider that this person must be minimum 18 years old.)
We accept your order by sending a declaration of acceptance in separate e-mail within two days, which is the closing of the contract.
At the pickup we will ask for a document to check the person you have defined in your order to make sure that we give your goods into the right hands.
The language available for the contract is English. We offer a Czech translation for our Czech customers, but we do not guarantee its quality. In case of doubt, the English text always applies.
We save the contract text and send you the order data and our terms and conditions by e-mail. The text of the contract is no longer accessible via the Internet for security reasons.
The terms and conditions can be found in the link at the bottom of the page (bilingual by switching the language button on the top of the page).
In addition to the stated product prices you will also have to pay shipping cost. You can find out more about the amount of shipping costs in the product descriptions.
We can currently offer direct shipping only in the territory of the Federal Republic of Germany. Purchases from other countries can be picked up at our shop or at another address within the Federal Republic of Germany. This can be done personally or by ordering a private transport organized by the customer.
Find detailed information about delivery options and prices on our website at:
Within Germany, the goods will be shipped immediately after confirmed receipt of payment.
The regular delivery time for deliveries from stock is 3 days, if the goods are in enough quantity in our stock. You can see this in the article descriptions.
If the entire order is not available in our stock we will re-order the missing goods. As soon as the entire ordered goods are available in our stock, we will ship them to the customer.
If we have a permanent delivery obstacle, in particular force majeure or non-delivery by our own suppliers, although a corresponding cover transaction has been made in good time, which we are not responsible for, then we have the right to withdraw from a contract. You will be informed immediately, and any services received, especially also payments, will be refunded.
If you specify a specific place for the delivery and we confirm the order, we are obliged to deliver the goods to the place specified by you in the order. Then you are obliged according to the purchase contract to take over the goods upon delivery. If you do not accept the delivery or do not pickup the goods within the storage period of the carrier, or if the delivery cannot be delivered due to missing lettering on the mailbox, we are entitled to charge a contract fee of 300, – to CZK (in words: 300 Czech Crowns) or 10, – € (in words: ten Euros), as well as freight and packaging cost from you.
When taking over the goods, you are obliged to check the condition of the goods and to complain to the carrier immediately in case of any defects. In the case of a damaged packaging, which shows unauthorized opening of the goods, you are not obliged to take over the shipment from the carrier.
By signing the receipt, you confirm that the goods were taken over properly and undamaged and that no further claims for damage to the goods are asserted.
We are also delivering to DHL packing stations of German Post within Germany. The customer can choose the nearest station from: https://parcelshopfinder.dhlparcel.com (the link is provided also in the order form) and mention it as delivery address in the order. The mentioned rules about overtaking the goods apply also for the pickup. If not picked up within 8 days and the goods are returned to us, we will charge the above-mentioned fee.
The pickup of the goods is possible at our headquarters/shop. By arrangement, additional pick-up locations may be possible in Munich, Ulm or Dresden upon agreement. However, different pickup locations are not guaranteed in general. The pick-up address of our headquarters/shop is:
Trestan Technology UG (haftungsbeschränkt)
Danziger Strasse 9 b
Please contact us before the scheduled pickup by email: email@example.com to arrange the pick-up date.
If you arrive without prior agreement, it may be that the pickup is not possible, or the goods are not ready prepared for you. We will not cover any additional cost related to this situation.
To buy from our shop you can use the following payment methods:
Payment in advance (standard)
When selecting the payment method in advance by clicking on „Direct bank transfer“, we will give you our bank details in a separate e-mail and either deliver the goods after receipt of payment or notify you as soon as they are available for pick-up by you. We ask you to enter your order number as a reference with your payment, otherwise your payment can not be assigned. We are not responsible for delays in delivery due to missing order number during payment.
Credit card processing via STRIPE
By submitting the order and choosing to pay by credit card, you will be asked by a separate Email to submit your credit card details. These will be forwarded to Stripe. Stripe is a financial service provider that offers different payment options in one account. Your personal data necessary for payment will be collected, stored, processed and exchanged with your credit card company. After being legitimized as a legitimate cardholder, Stripe will ask your credit card company to initiate the payment transaction. The payment transaction is automatically performed by the credit card company and charged to your card.
Cash on pickup
You can choose to pay by cash on pickup by clicking on „Direct bank transfer“ and mentioning in the notes on the order form that you wish to pickup the goods and pay on pickup.
You will get a separate Email with acceptance of the order. We will then contact you for a date for pickup the goods. You will pay the invoice amount cash when picking up the goods.
Purchase on invoice
Purchase on invoice is only possible with an existing customer relationship after multiple purchases and successful credit check. If you fulfill this criteria, please send us a separate application for evaluation by email to: firstname.lastname@example.org.
When a customer is accepted to purchase on invoice, the customer is obliged to pay or transfer the amount shown on the invoice within 7 days after receipt of the invoice. Payment is due without deductions from the date of invoice. After expiry of the term of payment, which is thus determined by the calendar, the customer shall be in default even without a reminder. A right of retention of the customer, which is not based on the same contractual relationship, is excluded. The set-off with claims of the customer is excluded, unless these are undisputed or legally established.
The goods remain our property until full payment.
For entrepreneurs applies in addition: We reserve the ownership of the goods until the complete settlement of all claims from an ongoing business relationship. You may resell the reserved goods in ordinary business and in compliance with all applicable laws; All claims resulting from this resale shall be assigned to us in advance – irrespective of any combination or mixing of the reserved goods with a new item – up to the invoice amount, and we accept this assignment. You remain entitled to collect the claims, but we may also collect claims by ourselves, as far as you do not meet your payment obligations.
Your claims or rights against us may not be assigned or pledged without our consent, unless you have demonstrated a legitimate interest in the assignment or pledge.
If goods are delivered with obvious transport damage, please complain about such damages as soon as possible to the transport company and please contact us immediately. The missing complaint or contact has no consequences for your statutory claims and their enforcement, in particular your warranty rights. However, they help us assert our own claims against the carrier or transport insurance.
The risk of accidental loss and accidental deterioration shall be transferred to you as soon as we have handed over the goods to the freight forwarder, the carrier or the person or institution otherwise responsible for carrying out the shipment. Among traders, the duty to inspect and to reprimand is regulated in § 377 HGB. If you refrain from doing so, the goods are deemed to have been approved, unless they are defects that were not identifiable during the inspection. This does not apply if we have fraudulently concealed a defect.
Unless expressly agreed otherwise, the statutory warranty rights apply. For consumers, the limitation period for claims for defects in used goods is one year from delivery of the goods.
For entrepreneurs, the limitation period for warranty claims is one year from the transfer of risk; the statutory limitation periods for the recourse claim under § 478 BGB remain unaffected.
Regarding entrepreneurs, an agreement on the condition of the goods is understood to mean only our own information and the manufacturer’s product descriptions that were included in the contract; We accept no liability for public statements made by the manufacturer or other advertising statements.
If the delivered goods are defective, we initially provide to entrepreneurs at our discretion warranty by rectification of the defect (repair) or by delivery of a defect-free item (replacement).
The above limitations and shortened terms do not apply to claims for damages caused by us, our legal representatives or vicarious agents
Information on any applicable additional guarantees and their exact conditions can be found in the product and on special information pages in the online shop.
The shelf life of food and drinks applies only to unopened packaging and proper storage. An expiration date stated on the packaging limits the guaranteed shelf life to the date indicated.
We are always liable without limitation for claims due to damages caused by us, our legal representatives or vicarious agents
In case of breach of essential contractual obligations, whose fulfillment enables the proper execution of the contract and on which the contractual partner may regularly rely (cardinal obligations) by slight negligence on our part, our legal representatives or vicarious agents, the liability shall be limited to the amount foreseeable at the time of conclusion of the contract, which typically must be expected. Incidentally, claims for damages are excluded.
We point out that you buy the alcoholic goods at your own risk and for your own personal use. We also point out that alcoholic beverages are stimulants that can cause dependence and damage to health if consumed excessively. You are solely responsible for the appropriate and responsible handling. We are also not responsible for deciding whether or not you are allowed to consume alcoholic beverages at all. Please ask your doctor if in doubt. We are not responsible for the improper use of the products and are not responsible for health risks arising from improper or excessive use of the products by you.
Contract language is English. The contract is written in English and translated into Czech as a service for our Czech customers, who order from the Czech language page. For the translation we do not guarantee linguistic errors. In case of discrepancy, the English version always applies. The further implementation of the contractual relationship takes place in English. The law of the Federal Republic of Germany exclusively applies. The place of jurisdiction is Ulm / Germany. For consumers, this applies only if this does not restrict any statutory provisions of the state in which the customer has his domicile or habitual residence.
If you are an entrepreneur, then German law applies excluding the UN sales law.
Are you a merchant within the meaning of the Commercial Code, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from contractual relationships between us and you is place of our headquarters.
The European Commission provides a platform for online dispute resolution (OS), which can be found here http://ec.europa.eu/consumers/odr/.
Consumers have the opportunity to use this platform for advice and to resolve their disputes.
In order to settle disputes arising from a contractual relationship with a consumer or whether such a contractual relationship exists at all, we do not agree to participate in dispute settlement proceedings before a consumer arbitration board. However, you can always turn to these offices for advice.
Responsible is the agency “General Consumer Arbitration Center of the Center for Arbitration e.V” (Allgemeine Verbraucherschlichtungsstelle des Zentrums für Schlichtung e.V.), Straßburger Straße 8, 77694 Kehl am Rhein, www.verbraucher-schlichter.de.
Besides of the “Allgemeine Verbraucherschlichtungsstelle” from 01.01.2020 you can also address the Universal Arbitration Center of Germany (Universalschlichtungsstelle des Bundes).
These agencies charge quota-based fees for their services. Therefore, we will not participate in a dispute resolution procedure by these agencies. We are convinced that we will find a good solution on a personal basis with our customers even without these agencies.
If your order includes goods whose sale is subject to age restrictions, you will be notified in the shop at the time of purchase. We explicitly ask if you are at least 18 years old and assume a truthful answer.
At personal pick-up of goods, we determine with an identity and age check that we only hand over the goods to persons who are at least 18 years old.
If you have the goods collected by a private delivery service or shipped to a packing station and want to exclude the possibility that underage persons take over the goods upon delivery, we recommend the addition of a personal identity and age check by the transport agency and send a suitable adult person for pick-up.
The invalidity of any provision of these Terms and Conditions has no effect on the validity of the remaining provisions.
These terms and conditions apply from the 5.4.2018 and cancel all previous terms and practices. We reserve the right to change these terms without prior notice.
We are very delighted that you have shown interest in our enterprise and our webpages of the shop Whisky4you. Data protection is of a particularly high priority for the management of the Trestan Technology UG (haftungsbeschränkt). Therefore you find here our Data security statement with all relevant information for you.
The use of the Internet pages of the Trestan Technology UG (haftungsbeschränkt) is possible without any indication of personal data; however, if a data subject wants to use special enterprise services via our website, processing of personal data could become necessary. If the processing of personal data is necessary and there is no statutory basis for such processing, we generally obtain consent from the data subject.
The processing of personal data, such as the name, address, e-mail address, or telephone number of a data subject shall always be in line with the General Data Protection Regulation (GDPR), and in accordance with the country-specific data protection regulations applicable to the Trestan Technology UG (haftungsbeschränkt). By means of this data protection declaration, our enterprise would like to inform the general public of the nature, scope, and purpose of the personal data we collect, use and process. Furthermore, data subjects are informed, by means of this data protection declaration, of the rights to which they are entitled.
As the controller, the Trestan Technology UG (haftungsbeschränkt) has implemented numerous technical and organizational measures to ensure the most complete protection of personal data processed through this website. However, Internet-based data transmissions may in principle have security gaps, so absolute protection may not be guaranteed. For this reason, every data subject is free to transfer personal data to us via alternative means, e.g. by telephone.
The data protection declaration of the Trestan Technology UG (haftungsbeschränkt) is based on the terms used by the European legislator for the adoption of the General Data Protection Regulation (GDPR). Our data protection declaration should be legible and understandable for the general public, as well as our customers and business partners. To ensure this, we would like to first explain the terminology used.
In this data protection declaration, we use, amongst others, the following terms:
Personal data means any information relating to an identified or identifiable natural person (“data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
Data subject is any identified or identifiable natural person, whose personal data is processed by the controller responsible for the processing.
Processing is any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
Restriction of processing is the marking of stored personal data with the aim of limiting their processing in the future.
Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location or movements.
Pseudonymization is the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organizational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.
Controller or controller responsible for the processing is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.
Processor is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.
Recipient is a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients; the processing of those data by those public authorities shall be in compliance with the applicable data protection rules according to the purposes of the processing.
Third party is a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorized to process personal data.
Consent of the data subject is any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.
Controller for the purposes of the General Data Protection Regulation (GDPR), other data protection laws applicable in Member states of the European Union and other provisions related to data protection is:
Trestan Technology UG (haftungsbeschränkt)
Danziger Straße, 9 b
The data subject may, at any time, prevent the setting of cookies through our website by means of a corresponding setting of the Internet browser used, and may thus permanently deny the setting of cookies. Furthermore, already set cookies may be deleted at any time via an Internet browser or other software programs. This is possible in all popular Internet browsers. If the data subject deactivates the setting of cookies in the Internet browser used, not all functions of our website may be entirely usable.
The website of the Trestan Technology UG (haftungsbeschränkt) collects a series of general data and information when a data subject or automated system calls up the website. This general data and information are stored in the server log files. Collected may be (1) the browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system reaches our website (so-called referrers), (4) the sub-websites, (5) the date and time of access to the Internet site, (6) an Internet protocol address (IP address), (7) the Internet service provider of the accessing system, and (8) any other similar data and information that may be used in the event of attacks on our information technology systems.
When using these general data and information, the Trestan Technology UG (haftungsbeschränkt) does not draw any conclusions about the data subject. Rather, this information is needed to (1) deliver the content of our website correctly, (2) optimize the content of our website as well as its advertisement, (3) ensure the long-term viability of our information technology systems and website technology, and (4) provide law enforcement authorities with the information necessary for criminal prosecution in case of a cyber-attack. Therefore, the Trestan Technology UG (haftungsbeschränkt) analyzes anonymously collected data and information statistically, with the aim of increasing the data protection and data security of our enterprise, and to ensure an optimal level of protection for the personal data we process. The anonymous data of the server log files are stored separately from all personal data provided by a data subject.
The data subject has the possibility to register on the website of the controller with the indication of personal data. Which personal data are transmitted to the controller is determined by the respective input mask used for the registration. The personal data entered by the data subject are collected and stored exclusively for internal use by the controller, and for his own purposes. The controller may request transfer to one or more processors (e.g. a parcel service) that also uses personal data for an internal purpose which is attributable to the controller.
By registering on the website of the controller, the IP address—assigned by the Internet service provider (ISP) and used by the data subject—date, and time of the registration are also stored. The storage of this data takes place against the background that this is the only way to prevent the misuse of our services, and, if necessary, to make it possible to investigate committed offenses. Insofar, the storage of this data is necessary to secure the controller. This data is not passed on to third parties unless there is a statutory obligation to pass on the data, or if the transfer serves the aim of criminal prosecution.
The registration of the data subject, with the voluntary indication of personal data, is intended to enable the controller to offer the data subject contents or services that may only be offered to registered users due to the nature of the matter in question. Registered persons are free to change the personal data specified during the registration at any time, or to have them completely deleted from the data stock of the controller.
The data controller shall, at any time, provide information upon request to each data subject as to what personal data are stored about the data subject. In addition, the data controller shall correct or erase personal data at the request or indication of the data subject, insofar as there are no statutory storage obligations. A Data Protection Officer particularly designated in this data protection declaration or the entirety of the controller’s employees are available to the data subject in this respect as contact persons.
On the website of the Trestan Technology UG (haftungsbeschränkt), users are given the opportunity to subscribe to our enterprise’s newsletter. The input mask used for this purpose determines what personal data are transmitted, as well as when the newsletter is ordered from the controller.
The Trestan Technology UG (haftungsbeschränkt) informs its customers and business partners regularly by means of a newsletter about enterprise offers and other related content. The enterprise’s newsletter may only be received by the data subject if (1) the data subject has a valid e-mail address and (2) the data subject registers for the newsletter shipping. A confirmation e-mail will be sent to the e-mail address registered by a data subject for the first time for newsletter shipping, for legal reasons, in the double opt-in procedure. This confirmation e-mail is used to prove whether the owner of the e-mail address as the data subject is authorized to receive the newsletter.
During the registration for the newsletter, we also store the IP address of the computer system assigned by the Internet service provider (ISP) and used by the data subject at the time of the registration, as well as the date and time of the registration. The collection of this data is necessary to understand the (possible) misuse of the e-mail address of a data subject at a later date, and it therefore serves the aim of the legal protection of the controller.
The personal data collected as part of a registration for the newsletter will only be used to send our newsletter. In addition, subscribers to the newsletter may be informed by e-mail, if this is necessary for the operation of the newsletter service or a registration in question, as this could be the case in the event of modifications to the newsletter offer, or in the event of a change in technical circumstances. There will be no transfer of personal data collected by the newsletter service to third parties. The subscription to our newsletter may be terminated by the data subject at any time. The consent to the storage of personal data, which the data subject has given for shipping the newsletter, may be revoked at any time. For revocation of consent, a corresponding link is found in each newsletter. It is also possible to unsubscribe from the newsletter at any time directly on the website of the controller, or to communicate this to the controller in a different way.
The dispatch of the newsletter takes place by means of the dispatch service provider Newsletter2Go, Köpenicker Str. 126, 10179 Berlin. The data protection regulations and further information of the shipping service provider can be viewed here: https://www.newsletter2go.de/informationen-newsletter-empfaenger The shipping service provider is based on our legitimate interests acc. Art. 6 para. 1 lit. f DSGVO and a contract processing agreement acc. Art. 28 (3) sentence 1 DSGVO.
Your data will be transmitted to Newsletter2Go GmbH. Newsletter2Go is prohibited from selling and using your data for purposes other than sending newsletters. Newsletter2Go is a German, certified provider, which was selected according to the requirements of the General Data Protection Regulation and the Federal Data Protection Act.
The shipping service provider may use the data of the recipients in pseudonymous form, without assignment to a user, to optimize or improve their own services, e.g. for the technical optimization of shipping and the presentation of newsletters or for statistical purposes. However, the shipping service provider does not use the data of our newsletter recipients to address them themselves or to pass the data on to third parties.
You can terminate the receipt of our newsletter at any time (revoke your agreement). A link to cancel the newsletter can be found at the end of each newsletter. We may save the delivered email addresses for up to three years based on our legitimate interests before deleting them for the purposes of providing evidence of your prior agreement. The processing of this data is limited to the purpose of a possible defense against claims. An individual request for cancellation is possible at any time, if at the same time the former existence of your agreement is confirmed.
The newsletters contain a so-called “web beacon”, which is a pixel-sized file that is retrieved from the server when opening the newsletter from our server, or if we use a shipping service provider. This call will initially collect technical information, such as information about the browser and your system, as well as your IP address and time of retrieval.
This information is used to improve the technical performance of services based on their specifications or audience and their reading habits, based on their locations (which can be determined using the IP address) or access times. Statistical surveys also include determining if the newsletters will be opened, when they will be opened, and which links will be clicked. For technical reasons, this information can be assigned to the individual newsletter recipients. However, it is neither our goal nor, if used, that of the shipping service provider to observe individual users. The evaluations serve us much more to recognize the reading habits of our users and to adapt our content to them or to send different content according to the interests of our users.
The website of the Trestan Technology UG (haftungsbeschränkt) contains information that enables a quick electronic contact to our enterprise, as well as direct communication with us, which also includes a general address of the so-called electronic mail (e-mail address). If a data subject contacts the controller by e-mail or via a contact form, the personal data transmitted by the data subject are automatically stored. Such personal data transmitted on a voluntary basis by a data subject to the data controller are stored for processing or contacting the data subject. There is no transfer of this personal data to third parties.
The Trestan Technology UG (haftungsbeschränkt) offers users the possibility to leave individual comments on individual blog contributions on a blog, which is on the website of the controller. A blog is a web-based, publicly-accessible portal, through which one or more people called bloggers or web-bloggers may post articles or write down thoughts in so-called blogposts. Blogposts may usually be commented by third parties.
If a data subject leaves a comment on the blog published on this website, the comments made by the data subject are also stored and published, as well as information on the date of the commentary and on the user’s (pseudonym) chosen by the data subject. In addition, the IP address assigned by the Internet service provider (ISP) to the data subject is also logged. This storage of the IP address takes place for security reasons, and in case the data subject violates the rights of third parties or posts illegal content through a given comment. The storage of these personal data is, therefore, in the own interest of the data controller, so that he can exculpate in the event of an infringement. This collected personal data will not be passed to third parties, unless such a transfer is required by law or serves the aim of the defense of the data controller.
The data controller shall process and store the personal data of the data subject only for the period necessary to achieve the purpose of storage, or as far as this is granted by the European legislator or other legislators in laws or regulations to which the controller is subject to.
If the storage purpose is not applicable, or if a storage period prescribed by the European legislator or another competent legislator expires, the personal data are routinely blocked or erased in accordance with legal requirements.
Each data subject shall have the right granted by the European legislator to obtain from the controller the confirmation as to whether or not personal data concerning him or her are being processed. If a data subject wishes to avail himself of this right of confirmation, he or she may, at any time, contact our Data Protection Officer or another employee of the controller.
Each data subject shall have the right granted by the European legislator to obtain from the controller free information about his or her personal data stored at any time and a copy of this information. Furthermore, the European directives and regulations grant the data subject access to the following information:
Furthermore, the data subject shall have a right to obtain information as to whether personal data are transferred to a third country or to an international organization. Where this is the case, the data subject shall have the right to be informed of the appropriate safeguards relating to the transfer.
If a data subject wishes to avail himself of this right of access, he or she may at any time contact our Data Protection Officer or another employee of the controller.
Each data subject shall have the right granted by the European legislator to obtain from the controller without undue delay the rectification of inaccurate personal data concerning him or her. Considering the purposes of the processing, the data subject shall have the right to have incomplete personal data completed, including by means of providing a supplementary statement.
If a data subject wishes to exercise this right to rectification, he or she may, at any time, contact our Data Protection Officer or another employee of the controller.
Each data subject shall have the right granted by the European legislator to obtain from the controller the erasure of personal data concerning him or her without undue delay, and the controller shall have the obligation to erase personal data without undue delay where one of the following grounds applies, if
the processing is not necessary:
If one of the mentioned reasons applies, and a data subject wishes to request the erasure of personal data stored by the Trestan Technology UG (haftungsbeschränkt), he or she may at any time contact our Data Protection Officer or another employee of the controller. The Data Protection Officer of the Trestan Technology UG (haftungsbeschränkt) or another employee shall promptly ensure that the erasure request is complied with immediately.
Where the controller has made personal data public and is obliged pursuant to Article 17(1) to erase the personal data, the controller, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform other controllers processing the personal data that the data subject has requested erasure by such controllers of any links to, or copy or replication of, those personal data, as far as processing is not required. The Data Protection Officer of the Trestan Technology UG (haftungsbeschränkt) or another employee will arrange the necessary measures in individual cases.
Each data subject shall have the right granted by the European legislator to obtain from the controller restriction of processing where one of the following applies:
If one of the mentioned conditions is met, and a data subject wishes to request the restriction of the processing of personal data stored by the Trestan Technology UG (haftungsbeschränkt), he or she may at any time contact our Data Protection Officer or another employee of the controller. The Data Protection Officer of the Trestan Technology UG (haftungsbeschränkt) or another employee will arrange the restriction of the processing.
Each data subject shall have the right granted by the European legislator, to receive the personal data concerning him or her, which was provided to a controller, in a structured, commonly used and machine-readable format. He or she shall have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, as long as the processing is based on consent pursuant to point (a) of Article 6(1) of the GDPR or point (a) of Article 9(2) of the GDPR, or on a contract pursuant to point (b) of Article 6(1) of the GDPR, and the processing is carried out by automated means, as long as the processing is not necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
Furthermore, in exercising his or her right to data portability pursuant to Article 20(1) of the GDPR, the data subject shall have the right to have personal data transmitted directly from one controller to another, where technically feasible and when doing so does not adversely affect the rights and freedoms of others.
To assert the right to data portability, the data subject may at any time contact the Data Protection Officer designated by the Trestan Technology UG (haftungsbeschränkt) or another employee.
Each data subject shall have the right granted by the European legislator to object, on grounds relating to his or her particular situation, at any time, to processing of personal data concerning him or her, which is based on point (e) or (f) of Article 6(1) of the GDPR. This also applies to profiling based on these provisions.
The Trestan Technology UG (haftungsbeschränkt) shall no longer process the personal data in the event of the objection, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or for the establishment, exercise or defense of legal claims.
If the Trestan Technology UG (haftungsbeschränkt) processes personal data for direct marketing purposes, the data subject shall have the right to object at any time to processing of personal data concerning him or her for such marketing. This applies to profiling to the extent that it is related to such direct marketing. If the data subject objects to the Trestan Technology UG (haftungsbeschränkt) to the processing for direct marketing purposes, the Trestan Technology UG (haftungsbeschränkt) will no longer process the personal data for these purposes.
In addition, the data subject has the right, on grounds relating to his or her particular situation, to object to processing of personal data concerning him or her by the Trestan Technology UG (haftungsbeschränkt) for scientific or historical research purposes, or for statistical purposes pursuant to Article 89(1) of the GDPR, unless the processing is necessary for the performance of a task carried out for reasons of public interest.
To exercise the right to object, the data subject may directly contact the Data Protection Officer of the Trestan Technology UG (haftungsbeschränkt) or another employee. In addition, the data subject is free in the context of the use of information society services, and notwithstanding Directive 2002/58/EC, to use his or her right to object by automated means using technical specifications.
Each data subject shall have the right granted by the European legislator not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her, or similarly significantly affects him or her, as long as the decision (1) is not is necessary for entering into, or the performance of, a contract between the data subject and a data controller, or (2) is not authorized by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, or (3) is not based on the data subject’s explicit consent.
If the decision (1) is necessary for entering into, or the performance of, a contract between the data subject and a data controller, or (2) it is based on the data subject’s explicit consent, the Trestan Technology UG (haftungsbeschränkt) shall implement suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express his or her point of view and contest the decision.
If the data subject wishes to exercise the rights concerning automated individual decision-making, he or she may at any time directly contact our Data Protection Officer of the Trestan Technology UG (haftungsbeschränkt) or another employee of the controller.
Each data subject shall have the right granted by the European legislator to withdraw his or her consent to processing of his or her personal data at any time.
f the data subject wishes to exercise the right to withdraw the consent, he or she may at any time directly contact our Data Protection Officer of the Trestan Technology UG (haftungsbeschränkt) or another employee of the controller.
On this website, the controller has integrated components of the enterprise Facebook. Facebook is a social network.
A social network is a place for social meetings on the Internet, an online community, which usually allows users to communicate with each other and interact in a virtual space. A social network may serve as a platform for the exchange of opinions and experiences or enable the Internet community to provide personal or business-related information. Facebook allows social network users to include the creation of private profiles, upload photos, and network through friend requests.
The operating company of Facebook is Facebook, Inc., 1 Hacker Way, Menlo Park, CA 94025, United States. If a person lives outside of the United States or Canada, the controller is the Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.
With each call-up to one of the individual pages of this Internet website, which is operated by the controller and into which a Facebook component (Facebook plug-ins) was integrated, the web browser on the information technology system of the data subject is automatically prompted to download display of the corresponding Facebook component from Facebook through the Facebook component. An overview of all the Facebook Plug-ins may be accessed under https://developers.facebook.com/docs/plugins/. During this technical procedure, Facebook is made aware of what specific sub-site of our website was visited by the data subject.
If the data subject is logged in at the same time on Facebook, Facebook detects with every call-up to our website by the data subject—and for the entire duration of their stay on our Internet site—which specific sub-site of our Internet page was visited by the data subject. This information is collected through the Facebook component and associated with the respective Facebook account of the data subject. If the data subject clicks on one of the Facebook buttons integrated into our website, e.g. the “Like” button, or if the data subject submits a comment, then Facebook matches this information with the personal Facebook user account of the data subject and stores the personal data.
Facebook always receives, through the Facebook component, information about a visit to our website by the data subject, whenever the data subject is logged in at the same time on Facebook during the time of the call-up to our website. This occurs regardless of whether the data subject clicks on the Facebook component or not. If such a transmission of information to Facebook is not desirable for the data subject, then he or she may prevent this by logging off from their Facebook account before a call-up to our website is made.
The data protection guideline published by Facebook, which is available at https://facebook.com/about/privacy/, provides information about the collection, processing and use of personal data by Facebook. In addition, it is explained there what setting options Facebook offers to protect the privacy of the data subject. In addition, different configuration options are made available to allow the elimination of data transmission to Facebook. These applications may be used by the data subject to eliminate a data transmission to Facebook.
On this website, the controller has integrated the component of Google Analytics (with the anonymizer function). Google Analytics is a web analytics service. Web analytics is the collection, gathering, and analysis of data about the behavior of visitors to websites. A web analysis service collects, inter alia, data about the website from which a person has come (the so-called referrer), which sub-pages were visited, or how often and for what duration a sub-page was viewed. Web analytics are mainly used for the optimization of a website and to carry out a cost-benefit analysis of Internet advertising.
The operator of the Google Analytics component is Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, United States.
For the web analytics through Google Analytics the controller uses the application “_gat. _anonymizeIp”. By means of this application the IP address of the Internet connection of the data subject is abridged by Google and anonymized when accessing our websites from a Member State of the European Union or another Contracting State to the Agreement on the European Economic Area.
The purpose of the Google Analytics component is to analyze the traffic on our website. Google uses the collected data and information, inter alia, to evaluate the use of our website and to provide online reports, which show the activities on our websites, and to provide other services concerning the use of our Internet site for us.
Google Analytics places a cookie on the information technology system of the data subject. The definition of cookies is explained above. With the setting of the cookie, Google is enabled to analyze the use of our website. With each call-up to one of the individual pages of this Internet site, which is operated by the controller and into which a Google Analytics component was integrated, the Internet browser on the information technology system of the data subject will automatically submit data through the Google Analytics component for online advertising and the settlement of commissions to Google. During the course of this technical procedure, the enterprise Google gains knowledge of personal information, such as the IP address of the data subject, which serves Google, inter alia, to understand the origin of visitors and clicks, and subsequently create commission settlements.
The cookie is used to store personal information, such as the access time, the location from which the access was made, and the frequency of visits of our website by the data subject. With each visit to our Internet site, such personal data, including the IP address of the Internet access used by the data subject, will be transmitted to Google in the United States of America. These personal data are stored by Google in the United States of America. Google may pass these personal data collected through the technical procedure to third parties.
The data subject may, as stated above, prevent the setting of cookies through our website at any time by means of a corresponding adjustment of the web browser used and thus permanently deny the setting of cookies. Such an adjustment to the Internet browser used would also prevent Google Analytics from setting a cookie on the information technology system of the data subject. In addition, cookies already in use by Google Analytics may be deleted at any time via a web browser or other software programs.
Further information and the applicable data protection provisions of Google may be retrieved under https://www.google.com/intl/en/policies/privacy/ and under http://www.google.com/analytics/terms/us.html. Google Analytics is further explained under the following Link https://www.google.com/analytics/.
On this website, the controller has integrated the Google+ button as a component. Google+ is a so-called social network. A social network is a social meeting place on the Internet, an online community, which usually allows users to communicate with each other and interact in a virtual space. A social network may serve as a platform for the exchange of opinions and experiences or enable the Internet community to provide personal or business-related information. Google+ allows users of the social network to include the creation of private profiles, upload photos and network through friend requests.
The operating company of Google+ is Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, UNITED STATES.
With each call-up to one of the individual pages of this website, which is operated by the controller and on which a Google+ button has been integrated, the Internet browser on the information technology system of the data subject automatically downloads a display of the corresponding Google+ button of Google through the respective Google+ button component. During the course of this technical procedure, Google is made aware of what specific sub-page of our website was visited by the data subject. More detailed information about Google+ is available under https://developers.google.com/+/.
If the data subject is logged in at the same time to Google+, Google recognizes with each call-up to our website by the data subject and for the entire duration of his or her stay on our Internet site, which specific sub-pages of our Internet page were visited by the data subject. This information is collected through the Google+ button and Google matches this with the respective Google+ account associated with the data subject.
If the data subject clicks on the Google+ button integrated on our website and thus gives a Google+ 1 recommendation, then Google assigns this information to the personal Google+ user account of the data subject and stores the personal data. Google stores the Google+ 1 recommendation of the data subject, making it publicly available in accordance with the terms and conditions accepted by the data subject in this regard. Subsequently, a Google+ 1 recommendation given by the data subject on this website together with other personal data, such as the Google+ account name used by the data subject and the stored photo, is stored and processed on other Google services, such as search-engine results of the Google search engine, the Google account of the data subject or in other places, e.g. on Internet pages, or in relation to advertisements. Google is also able to link the visit to this website with other personal data stored on Google. Google further records this personal information with the purpose of improving or optimizing the various Google services.
Through the Google+ button, Google receives information that the data subject visited our website, if the data subject at the time of the call-up to our website is logged in to Google+. This occurs regardless of whether the data subject clicks or doesn’t click on the Google+ button.
If the data subject does not wish to transmit personal data to Google, he or she may prevent such transmission by logging out of his Google+ account before calling up our website.
Further information and the data protection provisions of Google may be retrieved under https://www.google.com/intl/en/policies/privacy/. More references from Google about the Google+ 1 button may be obtained under https://developers.google.com/+/web/buttons-policy.
On this website, the controller has integrated Google AdWords. Google AdWords is a service for Internet advertising that allows the advertiser to place ads in Google search engine results and the Google advertising network. Google AdWords allows an advertiser to pre-define specific keywords with the help of which an ad on Google’s search results only then displayed, when the user utilizes the search engine to retrieve a keyword-relevant search result. In the Google Advertising Network, the ads are distributed on relevant web pages using an automatic algorithm, taking into account the previously defined keywords.
The operating company of Google AdWords is Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, UNITED STATES.
The purpose of Google AdWords is the promotion of our website by the inclusion of relevant advertising on the websites of third parties and in the search engine results of the search engine Google and an insertion of third-party advertising on our website.
If a data subject reaches our website via a Google ad, a conversion cookie is filed on the information technology system of the data subject through Google. The definition of cookies is explained above. A conversion cookie loses its validity after 30 days and is not used to identify the data subject. If the cookie has not expired, the conversion cookie is used to check whether certain sub-pages, e.g., the shopping cart from an online shop system, were called up on our website. Through the conversion cookie, both Google and the controller can understand whether a person who reached an AdWords ad on our website generated sales, that is, executed or canceled a sale of goods.
The data and information collected through the use of the conversion cookie is used by Google to create visit statistics for our website. These visit statistics are used to determine the total number of users who have been served through AdWords ads to ascertain the success or failure of each AdWords ad and to optimize our AdWords ads in the future. Neither our company nor other Google AdWords advertisers receive information from Google that could identify the data subject.
The conversion cookie stores personal information, e.g. the Internet pages visited by the data subject. Each time we visit our Internet pages, personal data, including the IP address of the Internet access used by the data subject, is transmitted to Google in the United States of America. These personal data are stored by Google in the United States of America. Google may pass these personal data collected through the technical procedure to third parties.
The data subject may, at any time, prevent the setting of cookies by our website, as stated above, by means of a corresponding setting of the Internet browser used and thus permanently deny the setting of cookies. Such a setting of the Internet browser used would also prevent Google from placing a conversion cookie on the information technology system of the data subject. In addition, a cookie set by Google AdWords may be deleted at any time via the Internet browser or other software programs.
The data subject has a possibility of objecting to the interest-based advertisement of Google. Therefore, the data subject must access from each of the browsers in use the link www.google.de/settings/ads and set the desired settings.
Further information and the applicable data protection provisions of Google may be retrieved under https://www.google.com/intl/en/policies/privacy/.
On this website, the controller has integrated components of the service Instagram. Instagram is a service that may be qualified as an audiovisual platform, which allows users to share photos and videos, as well as disseminate such data in other social networks.
The operating company of the services offered by Instagram is Instagram LLC, 1 Hacker Way, Building 14 First Floor, Menlo Park, CA, UNITED STATES.
With each call-up to one of the individual pages of this Internet site, which is operated by the controller and on which an Instagram component (Insta button) was integrated, the Internet browser on the information technology system of the data subject is automatically prompted to the download of a display of the corresponding Instagram component of Instagram. During this technical procedure, Instagram becomes aware of what specific sub-page of our website was visited by the data subject.
If the data subject is logged in at the same time on Instagram, Instagram detects with every call-up to our website by the data subject—and for the entire duration of their stay on our Internet site—which specific sub-page of our Internet page was visited by the data subject. This information is collected through the Instagram component and is associated with the respective Instagram account of the data subject. If the data subject clicks on one of the Instagram buttons integrated on our website, then Instagram matches this information with the personal Instagram user account of the data subject and stores the personal data.
Instagram receives information via the Instagram component that the data subject has visited our website provided that the data subject is logged in at Instagram at the time of the call to our website. This occurs regardless of whether the person clicks on the Instagram button or not. If such a transmission of information to Instagram is not desirable for the data subject, then he or she can prevent this by logging off from their Instagram account before a call-up to our website is made.
Further information and the applicable data protection provisions of Instagram may be retrieved under https://help.instagram.com/155833707900388 and https://www.instagram.com/about/legal/privacy/.
On this website, the controller has integrated components of YouTube. YouTube is an Internet video portal that enables video publishers to set video clips and other users free of charge, which also provides free viewing, review and commenting on them. YouTube allows you to publish all kinds of videos, so you can access both full movies and TV broadcasts, as well as music videos, trailers, and videos made by users via the Internet portal.
The operating company of YouTube is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, UNITED STATES. The YouTube, LLC is a subsidiary of Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, UNITED STATES.
With each call-up to one of the individual pages of this Internet site, which is operated by the controller and on which a YouTube component (YouTube video) was integrated, the Internet browser on the information technology system of the data subject is automatically prompted to download a display of the corresponding YouTube component. Further information about YouTube may be obtained under https://www.youtube.com/yt/about/en/. During the course of this technical procedure, YouTube and Google gain knowledge of what specific sub-page of our website was visited by the data subject.
If the data subject is logged in on YouTube, YouTube recognizes with each call-up to a sub-page that contains a YouTube video, which specific sub-page of our Internet site was visited by the data subject. This information is collected by YouTube and Google and assigned to the respective YouTube account of the data subject.
YouTube and Google will receive information through the YouTube component that the data subject has visited our website, if the data subject at the time of the call to our website is logged in on YouTube; this occurs regardless of whether the person clicks on a YouTube video or not. If such a transmission of this information to YouTube and Google is not desirable for the data subject, the delivery may be prevented if the data subject logs off from their own YouTube account before a call-up to our website is made.
YouTube’s data protection provisions, available at https://www.google.com/intl/en/policies/privacy/, provide information about the collection, processing and use of personal data by YouTube and Google.
On this website, the controller has integrated components of Stripe. Stripe is an online payment service provider.
If you choose to use a “credit card” payment method, payment will be processed through Stripe Payments Europe Ltd, Block 4, Harcourt Center, Harcourt Road, Dublin 2, Ireland, to whom we will provide your information as part of the ordering process, along with information about Your order (name, address, account number, bank code, possibly credit card number, invoice amount, currency and transaction number) in accordance with Art. 6 para. 1 lit. b Pass on DSGVO.
Art. 6(1) lit. a GDPR serves as the legal basis for processing operations for which we obtain consent for a specific processing purpose. If the processing of personal data is necessary for the performance of a contract to which the data subject is party, as is the case, for example, when processing operations are necessary for the supply of goods or to provide any other service, the processing is based on Article 6(1) lit. b GDPR. The same applies to such processing operations which are necessary for carrying out pre-contractual measures, for example in the case of inquiries concerning our products or services. Is our company subject to a legal obligation by which processing of personal data is required, such as for the fulfillment of tax obligations, the processing is based on Art. 6(1) lit. c GDPR. In rare cases, the processing of personal data may be necessary to protect the vital interests of the data subject or of another natural person. This would be the case, for example, if a visitor were injured in our company and his name, age, health insurance data or other vital information would have to be passed on to a doctor, hospital or other third party. Then the processing would be based on Art. 6(1) lit. d GDPR. Finally, processing operations could be based on Article 6(1) lit. f GDPR. This legal basis is used for processing operations which are not covered by any of the abovementioned legal grounds, if processing is necessary for the purposes of the legitimate interests pursued by our company or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data. Such processing operations are particularly permissible because they have been specifically mentioned by the European legislator. He considered that a legitimate interest could be assumed if the data subject is a client of the controller (Recital 47 Sentence 2 GDPR).
Where the processing of personal data is based on Article 6(1) lit. f GDPR our legitimate interest is to carry out our business in favor of the well-being of all our employees and the shareholders.
The criteria used to determine the period of storage of personal data is the respective statutory retention period. After expiration of that period, the corresponding data is routinely deleted, as long as it is no longer necessary for the fulfillment of the contract or the initiation of a contract.
We clarify that the provision of personal data is partly required by law (e.g. tax regulations) or can also result from contractual provisions (e.g. information on the contractual partner). Sometimes it may be necessary to conclude a contract that the data subject provides us with personal data, which must subsequently be processed by us. The data subject is, for example, obliged to provide us with personal data when our company signs a contract with him or her. The non-provision of the personal data would have the consequence that the contract with the data subject could not be concluded. Before personal data is provided by the data subject, the data subject must contact our Data Protection Officer or any other employee of our company. Our Data Protection Officer or other employee clarifies to the data subject whether the provision of the personal data is required by law or contract or is necessary for the conclusion of the contract, whether there is an obligation to provide the personal data and the consequences of non-provision of the personal data.
As a responsible company, we do not use automatic decision-making or profiling.
Here you find the information about your right of revocation of contract.
The revocation period for consumers is fourteen (14) days.
You have the right to withdraw from this contract within fourteen days without giving any reason.
The revocation period is fourteen days from the date on which you or a third party named by you, who is not the carrier, has taken possession of the goods.
To exercise your right of revocation, you must contact us:
Trestan Technology UG (haftungsbeschränkt), Danziger Strasse, 9 b, 89281 Altenstadt, Germany,
Email: email@example.com, Telephone: 088372254851,
by means of a clear statement (for example a letter sent by post or e-mail) about your decision to withdraw this contract. You can, but don’t have to use the attached withdrawal form.
To maintain the revocation period, it is sufficient for you to send the notification of the exercise of the right of revocation before the expiry of the revocation period.
The seller has the right to withdraw from the contract if it turns out that the buyer has not reached the minimum age required to purchase the goods or cannot prove this on delivery.
If this Agreement is revoked, we must refund all payments we have received from you, including delivery charges (except for the additional costs arising from your choosing a different delivery method than the most favorable standard delivery offered by us) immediately, but at the latest within fourteen days from the date on which the notification of your revocation of this contract has reached us.
For this repayment, we use the same way of payment that you used in the original transaction, unless otherwise agreed with you; We will not charge any repayment fees. However, we may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You must return the goods or hand them over against receipt immediately, but in any case, not later than fourteen days from the date on which you informed us of the revocation of this contract. You will send the goods in this case to us at Trestan Technology UG (haftungsbeschränkt), Danziger Strasse 9 b, 89281 Altenstadt, Germany.
The deadline is met if you send the goods before the deadline of fourteen days. You bear the costs of returning the goods.
You only must pay for a possible loss in value of the goods, if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functioning of the goods.
The right of withdrawal does not apply to the following contracts:
a) Contracts for the delivery of sealed goods that are not suitable for return for reasons of health or hygiene if their seal has been removed after delivery.
b) Contracts for the supply of alcoholic beverages, the price of which was agreed upon conclusion of the contract, but which can be delivered 30 days after the conclusion of the contract at the earliest and whose actual value depends on fluctuations on the market over which the entrepreneur has no influence.
c.) Food and drinks can only be returned in undamaged original packaging including the complete accessories (warranty cards, instructions) and with a copy of the proof of purchase. The seller recommends insuring the goods against damage during transport. If the goods are returned incomplete or damaged upon revocation from the purchase contract, the buyer must pay for the corresponding loss of value. For opened food or drinks packages or bottles the loss of value is 100%, as the goods can no longer be sold.
If you want to revoke the contract, then you can, but not have to use this form. For this purpose, you can print the form, complete it and send it to us by post or by email to this address:
Trestan Technology UG (haftungsbeschränkt)
Danziger Strasse, 9b
I (we) hereby revoke the contract concluded by me (us) for the purchase of the following goods (the of the following service):