In our shop you can choose between the following payment methods:
Payment in advance (standard)
After ordering in our shop you will receive an order confirmation by email with our bank accounts.
We kindly ask you to enter your order number when paying, otherwise your payment cannot be assigned to your order. In case of missing order number during the payment there could be delays of delivery, which we all want to avoid and for which we unfortunately cannot take any responsibility.
Please pay in Euro to the specified Euro account and in Czech Crowns to the specified Crown account. Then your transfer is completely free of fees.
Fees for payment in the wrong currency to one of the accounts, we must unfortunately charge to you.
When your complete payment has been received by us, we will deliver the goods directly to you or notify you when they are available for collection – depending on the delivery address and the corresponding information on your order.
Credit card processing via STRIPE
By submitting the order and choosing to pay by credit card, you will get an order confirmation by email, where you will be asked to submit your credit card details. Simply click on the “Pay Now” button in the email to get to the automatic payment form.
STRIPE is a financial service provider that forwards your credit card details, which are required for payment, to your credit card company, handles the payment process and debits your card.
When your payment has been received by us, we will deliver the goods directly to you or notify you when they are available for collection – depending on the delivery address and the corresponding information on your order.
Cash on pickup
Choosing the option „Cash on pickup “, you will receive a separate email with the order confirmation. Then we will contact you by email to organize the pickup of the goods by you. You will then pay the invoice amount at the collection of goods in cash. Of course, delivery cost will be credited to you in this case.
Purchase on invoice after delivery
To reduce the risk of payment default, purchase on invoice after delivery is unfortunately only possible with a separate application, in case of a long-term business relationship (at least 10 successfully completed orders) and successful credit check.
If you would like to apply for „payment on invoice after delivery “, after at least 10 successfully completed orders, please send an email to: firstname.lastname@example.org. With your application you agree to a credit check by us. We will inform you about acceptance or denial of your application by email.
If we have agreed to your application, then you will choose at the order process the option “Direct Bank Transfer”. We will then not wait for your payment, but you will receive the invoice with the shipment of the goods by email. You are then obliged to pay within 7 days after invoice date to transfer the full invoice amount to the bank account specified in the invoice. Payment is due without deductions from the date of invoice.
We ask for your understanding that we reserve the right to take back our acceptance for “payment on account after delivery” in case of late payment or too high order volume.